GenAI · Product
GenAI Agentic CX Experience
Built a GenAI-driven agentic experience using CopilotStudio for one-stop reporting solution, enabling real-time analytics and strategic insights from operational data.
Analytics · Dec-Jan 2026
B2B SaaS · CRM
Zixflow | CRM Platform
Researched end-to-end sales journeys across 5+ industries, planned 10+ automations, and designed sales forecasting models for a CRM platform.
Product Manager · Sep-Oct 2021
B2C · Marketplace
Reach Technologies | Market Discovery
Conducted market studies across 100+ firms, defined an AI-driven product roadmap, and conceptualized 20+ disruptive tech use-cases for marketplace discovery.
Product Manager · Apr-Jul 2021